Privacy policy

This Privacy Policy describes how Finch and Furniture (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://finchandfurniture.com (the “Site”).

Information We Collect

We collect information such as:

  • Contact details: name, email, phone, address

  • Order details: billing, shipping, payment

  • Account details: login credentials and support interactions

  • Device data: IP address, browser type, interaction logs (via cookies)

We may also receive information from Shopify, payment providers, and analytics tools.

How We Use Your Information

We use your data to:

  • Process orders and deliver services

  • Improve our website and customer experience

  • Send service-related updates and marketing (if opted-in)

  • Detect fraud and maintain site security

  • Comply with legal obligations

Cookies

We use cookies to run the site, personalize content, and analyze traffic. You can manage cookies in your browser settings. Learn more about cookies used by Shopify here.

Sharing Your Information

We may share information with:

  • Service providers (e.g., payment processors, couriers)

  • Marketing platforms (for personalized ads, with consent)

  • Legal authorities, when required

  • Shopify, which powers our store

We do not sell your data. Some marketing use may qualify as “sharing” under certain laws. You can opt out at any time.

Your Rights

You may request to:

  • Access or update your data

  • Delete or restrict use of your data

  • Withdraw marketing consent

  • Lodge a complaint with a privacy authority

To exercise these rights, contact us at finchandfurniture@gmail.com.

Data Security and Retention

We take reasonable steps to protect your information. Retention depends on the purpose of collection and legal requirements.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect their data.

Updates

We may revise this policy periodically. Continued use of the Site confirms your acceptance of changes.

Contact Us

For questions about this Privacy Policy or your personal data, contact:
Email: finchandfurniture@gmail.com
Address: 50 Ottawa Street South, Kitchener, ON, N2G 3S7, Canada